Dictation
Speak replies straight into your help desk, chat or email. It types where your cursor is.
Solutions · Customer support
Answer it once. Send the guide every time after.
The same how-do-I questions arrive every day. Show the answer on your screen once and send a guide with a picture for every step, instead of a paragraph nobody follows.
The problem
What it costs today.
- Long emails describing where to click
- Help articles that take an afternoon to screenshot
- Customer calls where the follow-up gets lost
With Vaitly Guides · coming in the next update
Show it once. Share the guide.
- Walk through the fix in your product while explaining it
- Each click becomes a step with the button marked
- Black out other customers' details before sharing
- Send a PDF, paste Markdown into your help centre, or share an MP4
Guides you could make this week
Start with the questions you answer most.
1Reset your password
2Connect an integration
3Download an invoice
4Change your notification settings
5Invite a teammate
6Export your data
Four tools, one app
The rest of the job, in the same app.
Vaitly Meetings
Customer calls written up with no bot: what they asked for and what you promised.
Polish and search
Find what a customer said three calls ago, and track the actions you agreed.
Questions
Customer support.
Can I put the guide in my help centre?
Yes. Export Markdown with an images folder, or one self-contained web page with no scripts, and add it to the help centre you already use.
Is customer data safe?
Guides are made on your computer and nothing is uploaded. Blacked-out areas are flattened into the picture on export, so they cannot be recovered from the file.
Be first to try it
Tell me when Guides is ready.
One email when Vaitly Guides arrives in VV, and nothing else. We do not share your address, and you can ask us to delete it at any time.